Canvas and Autoplay automatically turn on after I turn off offline mode

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Canvas and Autoplay automatically turn on after I turn off offline mode

iikicchi
Casual Listener

Plan

Premium

Country

Germany

Device

Galaxy J7

Operating System

Android 8.1

 

My Question or Issue

I have to turn off canvas and Autoplay every single time I toggle off offline mode

1 Reply
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Re: Canvas and Autoplay automatically turn on after I turn off offline mode

Moderator
Moderator

Hey @iikicchi.

 

Thanks for getting in touch!

 

The Canvas and Autoplay feature should stay toggled off after toggling Offline mode.

 

Could you try reinstalling the app using these instructions?

 

We hope that does the trick! Let us know if you have further questions.

 

Have a nice day.

GuidoModerator
 
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