Announcements

Compartilhamento no Stories do Instagram indisponível

Reply

Compartilhamento no Stories do Instagram indisponível

paulo_scosta
Casual Listener

Plan

Premium

Country

Brazil

 

Device

(Moto Z2 Play)

Operating System

(Android Oreo)

 

My Question or Issue

Oi! Mesmo com o aplicativo do Spotify e do Instagram totalmente atualizados, não aparece pra mim a opção de compartilhar músicas no Storires do Instagram. Eu queria saber o por que que não aparece este recurso pra mim e como que eu faço pra poder utilizar esta opção?

Screenshot_20180814-193056.png
23 Replies

Re: Compartilhamento no Stories do Instagram indisponível

Alfredo
Roadie

Hey @paulo_scosta.

 

I hope you don't mind us replying in English.

 

We're always testing things in order to improve Spotify. There's more info on this support page.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Re: Compartilhamento no Stories do Instagram indisponível

guilherme_pedro
Casual Listener

Was this issue resolved? This option doesn't show on my device.

Re: Compartilhamento no Stories do Instagram indisponível

paulo_scosta
Casual Listener

No. There was no change for me. To date, there is no option to share songs in Instagram Stories. I stress that the app is fully updated and working normally, though this feature does not appear.

Re: Compartilhamento no Stories do Instagram indisponível

Peter
Moderator
Moderator

Hey @paulo_scosta.

 

Thanks for reaching out 🙂

 

It's quite possible that you are part of an A/B test, meaning that for a certain period of time you won't be able to use this functionality. However, as soon as it's over, you should go back to being able to share your music on Spotify to your Instagram Stories.

Hope that clears things up! 

Take care,


P

PeterModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Re: Compartilhamento no Stories do Instagram indisponível

Danilo_Santana
Casual Listener

Good Morning,

 

I have the same problem, I tried a while ago and today I saw that there is still no option to share in the instagram stories. (Samsung Galaxy S8+)

Screenshot_20181027-085638_Spotify.jpg

Re: Compartilhamento no Stories do Instagram indisponível

Peter
Moderator
Moderator

Hey folks,

 

Thanks for reaching out to us about this.

 

Could you first try updating your Instagram and Spotify apps to the latest updates?

 

If that doesn't work, could you get back to us with the following information:

  • OS version and device
  • Spotify app version
  • Instagram app version?

We will then look into the issue further.

 

Thanks!

PeterModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Re: Compartilhamento no Stories do Instagram indisponível

Danilo_Santana
Casual Listener

Good morning, follow the requested data:

Android version: 8.0

Spotify Version: 8.4.77.779

Instagram version: 68.0.0.11.99

 

They are all updated in the latest version.

 

 

20181030_122217.jpg

Re: Compartilhamento no Stories do Instagram indisponível

guilherme_pedro
Casual Listener

My apps are all updated in the latest version too.

 

Android version: 8.1

Spotify Version: 8.4.77.779

Instagram version: 68.0.0.11.99

 

Device: Motorola Moto G5

Re: Compartilhamento no Stories do Instagram indisponível

ohnaogabi
Casual Listener

hi! I have the same issue 😞 tried to update and to reinstall the apps, doesn't work.

 

Android version: 8.0

Spotify Version: 8.4.77.779

Instagram version: **bleep**.0.0.30.95

SUGGESTED POSTS