Constantly Offline

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Constantly Offline

HaleyWTK
Casual Listener
Even when I have strong 4G LTE connection (even when I'm connected to Wi-Fi!) Spotify says I don't have Internet connection and won't let me play any songs (even if I have a playlist downloaded). It will just cut off a song half way through and go dead. It's frustrating because I drive a long way to work as well as school and need music while I'm driving. I pay for premium and am ready to just stop my subscription altogether because at this point I feel like I'm wasting my money.
3 Replies

Re: Constantly Offline

Daniel
Community Legend
Have you tried a clean install?

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     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
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Re: Constantly Offline

HaleyWTK
Casual Listener
Yes. I uninstalled and reinstalled the app, as well as restart my phone. I also took the battery out of my phone. Still no help.

Re: Constantly Offline

Daniel
Community Legend
Do you have an sd card? I wonder if the cache had become corrupt. Can you take the sd card out, reinstall Spotify and see if the same occurs

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
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