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Constantly says I'm in "offline mode" even though I'm connected to WiFi

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Re: Constantly says I'm in "offline mode" even though I'm connected to WiFi

Music Fan

I'm having the same trouble on my new Transformer Prime running ICS - when starting Spotify the off-line line at the bottom of the screen will blink a few times and then stay - indicating that the app is in offline mode. However, my mobile running ICS (CM9) has no trouble on the same network. I've ran both the official and the preview on the Transformer Prime.

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Re: Constantly says I'm in "offline mode" even though I'm connected to WiFi

user-removed
Not applicable

this worked for me! 
Thanks. Spotify Preview did the trick. I can finaly use my phone again. 

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Re: Constantly says I'm in "offline mode" even though I'm connected to WiFi

Roadie

Screen rotation problem here as well, I'm also having the online/offline problem.

All this on Motorola Xoom Wifi (4.0.4).

 

On my table it actually keeps switching between online and offline, sometimes indefinately, sometimes just a few times until it sticks with offline.

The screen rotation is actually one of the bigger gripes for me, since I usually listen to Spotify when the device is docked, which makes using the app really annoying.

 

EDIT: I just noticed the thread "Official" new application beta release missing feature and wishlist thread, found here, where it states: "Support for wifi only devices (following discovery today that that lack of an IMEI causes the 'forced offline' issue even when connected to a wifi network)" as well as "Landscape orientation"  as few of the things in the wishlist.

So those might be fixed in the release version of the preview app.

 

I wonder where one should sent these wishes for it to be officially recognized?


:: Carpe Jugulum! ::
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Re: Constantly says I'm in "offline mode" even though I'm connected to WiFi

Regular
Still having the "Spotify is Offline" issue anyway so completely unable to synch anything or search.
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Re: Constantly says I'm in "offline mode" even though I'm connected to WiFi

Newbie
Same here too, stays in offline mode using new preview and samsung galaxy 2 7.0. Help!
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Re: Constantly says I'm in "offline mode" even though I'm connected to WiFi

Casual Listener

Hi I've been having this. I've just installed preview which is working.

 

When I first intalled preview, i was having the same problem. I didn't realise you have to uninstall the existing app. All seems fine now.

 

hope that helps.

 

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Re: Constantly says I'm in "offline mode" even though I'm connected to WiFi

Regular
Tried this earlier today. No joy.
Solution!

Re: Constantly says I'm in "offline mode" even though I'm connected to WiFi

Regular

So seeing as we weren't getting anywhere here, I found this solution (at http://www.spotify-forum.com/viewtopic.php?f=46&t=1915) and it worked like a charm:

 

"1. Clear the app data. On your Android device: Settings -> Applications -> Manage applications -> Spotify -> Clear data

2. Uninstall Spotify. In the same screen, tap Uninstall

3. Restart device. While you're waiting, go to step 4 (this is the good part).

4. Retrieve your Spotify username and create your device password. This is DIFFERENT than logging in with your Facebook credentials. The Spotify username is really for OTHER devices (Sonos, Squeezebox, TiVo, etc.) but it'll work like a charm in this case too. Get it herehttp://www.spotify.com/us/help/faq/devices/connect-devices/

5. Reinstall Spotify on your Android device

6. Log in with your SPOTIFY username (NOT your Facebook username). It will likely be 9 digits.

7. Boom, boom boom. Let me hear you say way-oh. http://open.spotify.com/track/2nyr5mKIWFHF6xJdObufdI"

 

I think I'm in love with the guy that wrote this.

View solution in original post

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Re: Constantly says I'm in "offline mode" even though I'm connected to WiFi

Newbie

Fantastic! A way to disconnect spotify from Facebook that actually works! 🙂

Many thanks!

 

D.

 

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Re: Constantly says I'm in "offline mode" even though I'm connected to WiFi

Newbie
I have the same issue. It drives me nuts when im driving because im jamming out to a song and it just stops. My iPod was stolen and i use my DROID as an alternative. So this app really needs to get fixed especially if people have purchased it too work! I deserve my premium!
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