I don't understand how Spotify is the biggest music streaming service in the world and is still somehow so, so, so, so incredibly awful. It is so bad, how can you possibly make something this bad. It just doesn't work at all, everything crashes all the time or doesn't load. I can't even explain how bad it is.
Hey there @tobyralphs,
Thanks for reaching out about this here in the Community.
We moved your post from the Ideas board to the relevant Help board, where it fits better.
We're sorry to hear that your experience isn't as expected with the app. We're here to help.
Could you let us know if you're having issues on all your devices or only on a specific one?
Additionally, would you mind letting us know which troubleshooting steps you've already tried? That way we can avoid any repeating steps.
Lastly, we'd like to know if the issue started happening after a specific event such as an update.
Keep us posted.
This is the exact same response I get every time I raise a complaint with Spotify. I don't have a specific issue, the app is just abysmal and no one at Spotify will do anything.
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