Device question for moderators

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Re: Device question for moderators

Andrews32
Roadie

For a little perspective, the entire Apollo 11 mission, from lifting off from Earth, exploring the moon, and splashing down on Earth took just more than 8 days. 

 

In that time, plus four more days, Spotify was able to give us one update on this situation, which might as well have been created using an automatic press release generator for all the detail it had. 

 

And they still couldn't update that darn website.

 

Just stellar work, everybody. 

Lamp

https://community.spotify.com/t5/Spotify-Ideas/Add-support-for-Google-ChromeCast/idi-p/482900
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Re: Device question for moderators

Andrews32
Roadie

Yeah, Spotify support, since a ton of people are still waiting, what's your refund policy going to be? No one on an ARM5/6 device will be charged for June, correct? That's the only remotely sensible thing to do, right? If Comcast arbitrarily decided to stop support certain TVs with a mandatory cablebox update, they'd refund people for that month. If even Comcast can outshine you on response time/service... https://consumersunion.org/news/comcast-and-time-warner-cable-score-low-on-latest-consumer-reports-c...

 

Not to mention, it's been weeks, and still no answers to so many questions on the hack/update (which should NOT need to wait for your slow developers to release an update to answer). Keep in mind, it was your development process (no communication to customer support/introduced the error that allowed the hack/released the update that nerfed support/caused tons of SD and data issues). So, we don't want to rush the geniuses there. But in the meantime, where are our answers (see all questions we expect answered in my previous posts in this thread). 

Lamp

https://community.spotify.com/t5/Spotify-Ideas/Add-support-for-Google-ChromeCast/idi-p/482900
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