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Does not save my songs

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Does not save my songs

As usual I pressed the save button to save a song then I returned to songs but the song was not downloaded. I am not offline and I tried everything but songs stays non-downloaded as you see in the screen shot. Please help what should I do?
Screenshot_2016-09-22-03-00-28.png
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Accepted Solutions
Marked as solution

 

I'm confused about the 'Downloaded' toggle name.... I assume you are in 'Your Library -> Songs' screen, Correct?

 

Have you tried toggling the 'Download' switch off then back on again?

 

 


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

View solution in original post

11 Replies

Is your age showing here as over 18?

What is the point of this question ?

It's an explicit track.

Oh sorry 😅. It is not about my age the problem is not only in explicit tracks but also in normal tracks.

There's a limit of 3,333 songs per device and 9,999 across all devices on an account. Is it possible you have reached this limit? What happens if you create a playlist, add some of the songs which haven't downloaded to it then download it?

I only have about 200 songs it is not possible for me to reach to limit and if I add a song to a playlist its downloads it but if I save it It does not.

Also check your free space available on the device. If you have less than 10% then Spotify will not download.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

I have enough space 😕
Marked as solution

 

I'm confused about the 'Downloaded' toggle name.... I assume you are in 'Your Library -> Songs' screen, Correct?

 

Have you tried toggling the 'Download' switch off then back on again?

 

 


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Yes your assume is correct and I tried to switch download button so many times but problem continues when I add a new song to my songs.

I'm afraid I think the next step is a clean install; the guide below details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders, removing offline devices and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

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