Announcements

Help Wizard

Step 1

NEXT STEP

Download to SD Card option no longer available

Download to SD Card option no longer available

Plan

Premium

Device

Samsung Galaxy S7

Operating System

Android Oreo

 

My Question or Issue

This morning I discovered that all of my songs are no longer downloaded. I downloaded them again, but now there's no option for me to store my songs on my SD card. Clicking on "Storage" in my settings doesn't do anything. I made sure to turn on the manage storage permission. I've tried uninstalling and reinstalling (being sure to delete all data). No luck. I tried following these instructions, but nothing seems to be working.

 

Reply
2 Replies

To clarify, the storage button in the settings is completely unclickable:

screenshotspotify.jpg

I've double checked to make sure that the SD card is recognized by my phone. Also double checked that spotify has permission to manage storage.

Me too, this is so frustrating... I tried everything you did... I have almost 7G of songs and my internal storage is exploding... All those happened after I updated my Spotify app... 

 

However, my hardware, plan and my software are all the same as yours... don't know if that is a reason too.

Suggested posts