Help Wizard

Step 1


Downloaded album not complete

Downloaded album not complete

I just started using Spotify on my mobile (Samsung A40). I downloaded the album "Ten Holt: Canto Ostinato" but the app did not get the full album. The track numbers go from 1 to 8 to 12, and after that some numbers are missing too. How can I make sure I download the full album?

Another question is: the green button says: " shuffle". But this album specifically, I do not want to hustle the tracks, I want to listen them in the right order. How can I do that?



2 Replies

Hi @Sas22 


Can i confirm if you are a premium or free user?


Let me know! Thanks!

Hi Daniel

thanks for your reaction. I’m a Premium user. 



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