Downloaded 'listen offline' songs don't stay Downloaded

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Downloaded 'listen offline' songs don't stay Downloaded

StuBD
Newbie

For some reason, songs/albums I download seem to remove themselves shortly after I leave the WiFi connection I downloaded them on. Even stranger, playlists I download stay downloaded. So I can download playlists, but nothing else. 

I've been through the 'listen offline' troubleshooting, no luck. 

Any help? 

 

Running LG G4, Android 6.0. 

1 Reply

htaylorsingh
Newbie

The same thing is happening to me but I'm on an iPhone! What's going on? 

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