Downloaded music randomly removed, have to re download them all the time

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Downloaded music randomly removed, have to re download them all the time

cadadr
Newbie

Plan

Premium

Country

Turkey

Device

HTC

Operating System

Android 5

 

My Question or Issue

I have quite a few playlists donwloaded.  But from time to time, and rather frequently, Spotify decides to remove them, and I have to re-download them.  It always gets me by surprise where I don't have internet access, like the metro.  Is there a fix for this in the settings?  If not please fix this issue, it is ruining the app for me.

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Re: Downloaded music randomly removed, have to re download them all the time

Rising Star 13 leviE
Rising Star 13

As written in the spotify FAQs: 

 

There are a few possible reasons why your downloads might have been removed:

You've downloaded music to more than 3 devices.

You haven't been online with Spotify at least once in the last 30 days. 

You've recently reinstalled the app (doing so automatically removes downloaded tracks from your device). 

Your Spotify app needs updating. 

Your SD card (if your device has one) has become compromised (dislodged, corrupted, etc.) 

The content's no longer available on Spotify.

Tracks in some playlists, such as Discover Weekly and other Spotify-curated playlists are updated regularly, meaning tracks might be removed. 

 

hope this explains your issues, the text is from a quick google search, and taken from REDDIT so im not 100 percent sure if this works.

have a nice day.

~Levi

leviERising Star 13
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