Downloaded music won't play when offline

[TheVegan]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

My downloaded music won't play when I am offline or not connected to internet. It keeps asking for internet connection. I have tried to download the music again. But didn't solve the issue

[Ver]

Hey @TheVegan,

Thanks for posting here in the Community.

Could you please share with us the following? We'll look into this further.

• Screenshots of what you're seeing
• If the same thing happens on a different device
• If you've tried any troubleshooting steps

Keep us posted.