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Downloaded music won't play when offline

Downloaded music won't play when offline

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

My downloaded music won't play when I am offline or not connected to internet. It keeps asking for internet connection. I have tried to download the music again. But didn't solve the issue

 

Reply
1 Reply

Hey @TheVegan,

 

Thanks for posting here in the Community.

 

Could you please share with us the following? We'll look into this further.

  • Screenshots of what you're seeing
  • If the same thing happens on a different device
  • If you've tried any troubleshooting steps

Keep us posted.

Ver Moderator
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