Error when hiding songs in Genre Radios "Sorry, we can't improve your station right now."

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Error when hiding songs in Genre Radios "Sorry, we can't improve your station right now."

newupdatebad
Regular

Plan

Premium

Country

UK

Device

Huawei P Smart

Operating System

Android

My Question or Issue

When I try to hide a song in a genre radio (the radios you get when you tap 'Play Radio' on a genre's page), I get an error message which says  "Sorry, we can't improve your station right now. Please try again later." The song I am trying to hide then continues playing, but I still get the normal message you get when hiding a song ("We won't play that song in this playlist.") 

 

This only happens in genre radios. My daily mixes function normally. What gives?

 

Screenshot_Spotify_20190406-134628.png
5 Replies

FamousNATE187
Gig Goer

Same issue here different android 

Playspot
Casual Listener

Facing the same issue, please fix the issue 

Guido
Spotify Legend

Hey all,

 

Have you guys tried reinstalling the app? Here's how.

 

Hope it helps! Let us know how it goes.

 

Have a nice day.

Playspot
Casual Listener
Hello,

Thank you for looking into this for me. I tried the steps mentioned in the
link. The issue still persists. Please help resolve this issue as soon as
possible.

Guido
Spotify Legend

Hey!

 

Keep in mind that we've made some changes to the way Spotify Radio works. This because we are launching Spotify Stations which is an app focused entirely around the Radio feature. Here's a few resources you can use on how to use Spotify Radio. Don't forget to give Spotify Stations a try but keep in mind it hasn't rolled out to all markets yet.

 

https://support.spotify.com/using_spotify/features/spotify-radio/

https://community.spotify.com/t5/Spotify-Answers/How-does-Spotify-Radio-work/ta-p/4757060

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