Family Mix causing Spotify to crash/close

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Family Mix causing Spotify to crash/close

proffessorF
Regular

Plan

Premium

Country

UK (England)

Device

OnePlus 3T

Operating System

Android 9 (Pie)

 

My Question or Issue

Whenever I do the following the Spotify app crashes/closes:

  • Click on the people that have listened to a song/genre to the right of a song name and then either click "Close" or use the Android back action.
  • Edit the members that the Family Mix reflects and then either click "Close" or use the Android back action.

I don't think anything else to do with the Family Mix is causing it to crash, but I could be wrong.

 

Also I am on the beta program if that's relevant.

 

Update: I just updated, and this issue was fixed for me, but not for everyone.

12 Replies

Re: Family Mix causing Spotify to crash/close

Rock Star 22
Rock Star 22

Hey @proffessorF 

 

You should try deleting and reinstalling the app. Hopefully that'll fix the issue.

osorniosRock Star 22
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Re: Family Mix causing Spotify to crash/close

proffessorF
Regular
I'm afraid that didn't work :( Any other ideas?

Re: Family Mix causing Spotify to crash/close

Rock Star 22
Rock Star 22

Could it be because it's a beta version?

osorniosRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Family Mix causing Spotify to crash/close

rmoura94
Casual Listener

I have the exact same issue, and I'm not in the beta version.

 

Spotify for Android

Version 8.5.26.1031

Running on Android 9

Re: Family Mix causing Spotify to crash/close

Angieb024
Casual Listener

Same thing happens to me.

Highlighted

Re: Family Mix causing Spotify to crash/close

Pyrian
Casual Listener

having exactly the same Problem, didn't solve after update

Re: Family Mix causing Spotify to crash/close

proffessorF
Regular
I just updated today, and this issue was fixed for me! Hope it's the same for everyone else who had a problem!

Re: Family Mix causing Spotify to crash/close

rmoura94
Casual Listener

I've received an a update today from October 8th and none of them solved the family mix for me.

 

After open family mix and "click" the icon from who comes the listener, the application crash. 

Re: Family Mix causing Spotify to crash/close

Pyrian
Casual Listener
yeah, exact same. Still happening after update today.
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