Family Mix not working on Android v8.5.32.889

Reply

Family Mix not working on Android v8.5.32.889

michel-slm
Casual Listener

Plan

Premium

Country

United States

Device

Google Pixel 3

Operating System

Android 10

 

My Question or Issue

Family Mix was working fine when I was the only person in it. I just added a family member, and now if I try to open it on Android I get stuck in the "Welcome to Family Mix" screen no matter what I click. Pressing "Back" once does not work as in a split second I get taken into the screen again; I had to press two or three times in rapid succession to escape back to the Home view.

2019-11-22 12.09.34.jpg
4 Replies

Re: Family Mix not working on Android v8.5.32.889

kluss0
Visitor

I have a Pixel 3XL, and I have the exact same problem. I found that if I hit "Listen Now" 4 times, it lets me in to the Family Mix. My wife is on an S10, and he has to hit the back button 3 times before she gets to it. 

Re: Family Mix not working on Android v8.5.32.889

wmpduran
Newbie
  • If I hit the back button several times rapidly I can get to the Family mix play screen.

EDIT-- thi no longer works for me.

 

Re: Family Mix not working on Android v8.5.32.889

Technophile75
Newbie
My girlfriend and I are both having the same problem and we both have pixel 4 XL. Sometimes it takes seven or eight times of hitting listen now or sometimes it takes three to four. Hey Spotify any fix on this
Highlighted

Re: Family Mix not working on Android v8.5.32.889

Israduscias
Visitor

I have the same problem with a oneplus 5 on Android 9
Oxygen 9.0.9

after 4 rapid cliicks on listen now, I gain access, for now.

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