Folders only show downloaded playlist

[elysion9]

Plan

Premium

Country

Canada

Device

Moto G5 Plus

Operating System

Android 8.1.0

My Question or Issue

So like everyone, I have a bunch of playlists in a bunch of folders. Now somehow, since the rework of the UI for the mobile library, any of my folders will only show me downloaded playlists. I know that there is a filter for downloaded content but it looks like the playlists that are shown to me have the 'downloaded' filter ON and the folders themselves dont. This makes it so that I can only see and interact with playlists that I have downloaded on my phone. I use spotify on my computers as well and everything is normal there. Any ideas on whats going on ?

[CarlosE · Accepted solution]

Hey there @elysion9,

Thanks for reaching out and welcome to the Community!

Could you try logging out, restarting your phone, and logging back in?

If that doesn't do the trick, could you send us some screenshots where we can see how a folder looks like on your phone and on your computer?

Lastly, let us know the Spotify version you're running.

Keep us posted. We'll be on the lookout.

[elysion9]

Hi @CarlosE, that did the trick, everything is back to normal ! thanks a lot !

[Ver]

Hey @elysion9,

Thanks for getting back to us 🙂

Glad to hear it worked out and everything is running smoothly again.

If you have questions, don't hesitate to reach out to us. We'll be happy to help.