Follow Button Wont Work

[gotmelody]

Plan

Premium

Country

USA

Device

Samsung Galaxy S10+

My Question or Issue

Whenever I try to follow certain artists, e.g. Beyonce, Amy Winehouse, and others, the artist will show as being Followed and I'll see them in my Artists page until I close and reopen the app and then they are no longer being followed by me. This is only happens for certain artists. 

[Ivan]

Hey there @gotmelody, 

Thanks for reaching out to us about this - we'll be glad to help you out here.

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way you can start afresh with Spotify on your mobile. 

Check out this help page in order to find the steps for clean reinstall on the affected device. 

If it doesn’t do the trick, we’ll provide you with further help. 

We'll look out for your reply.