Forced update cleared my downloaded tracks

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Forced update cleared my downloaded tracks

wizard113
Newbie

Bad enough that you force me to update a working piece of software.

 

Having it clear all my downloaded tracks, as well as reset all the 'Download' flags for the desktop app, is really pretty crappy.  I had a specific set of songs setup, now I need to spend my time and my bandwidth to re-download gigabytes of data.

 

Consider me a not-really-happy-with-your-work premium user.  I hope your developers and product owners put some time into thinking about how your product is used outside the demands of your short release cycles.

3 Replies

Jordi
Community Legend

Hi there and welcome to the community,

 

Is this the first time that this is happening to you? Too bad that you need to redownload your tracks.


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LucyLuLuu
Gig Goer
My saved songs have vanished too, dis update days ago, songs were fine until couple hours ago ......
Wierd thing- artists, album names, & playlists intact. Saved for offline playlists still green, but songs aren't saved, menu has save option once again, al a lo buns empty
Help????

LucyLuLuu
Gig Goer

Oh man, autocorrect is more than the usual downright useless Today!
that's *albums are empty*
Sheesh

Oh GS3 Kitkat
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