Freezing on Android

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Freezing on Android

Arielwashington
Casual Listener
My spotify constantly freezes. I have the Premium and I use the offline mode as well but it still freezes over and over again within one song. HELP! Why pay for something that does not work!
3 Replies

Re: Freezing on Android

driveflanger
Community Legend

Hi there. Maybe there's something wrong with the storage on your phone. it could be because it's almost full and since there's no more space it freezes. What kind of android do u have? is the app updated?

Re: Freezing on Android

Arielwashington
Casual Listener
I have a Galaxy Note 4. The app is updated.
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Re: Freezing on Android

Daniel
Community Legend

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues


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