Galaxy S7 edge storage issues

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Galaxy S7 edge storage issues

Kapitein187
Regular
Hello,

I received my new phone yesterday, one of the first things I did was install spotify. I have a sd card inserted and spotify also recognises the card.

However, all the data still shows up on phone storage instead of sd card storage.

See screenshots:

https://imgur.com/6q16jqM
https://imgur.com/wJSbsOL


Am I missing something or is it normal.
3 Replies

Re: Galaxy S7 edge storage issues

Daniel
Community Legend
Have you used the storage option in the Spotify app settings to transfer the data to the sd card?

Please use the search feature before posting a problem/bug/idea.
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     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

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Re: Galaxy S7 edge storage issues

Kapitein187
Regular
Yes I have. Already received a new phone and reinstalled multiple times. Also with the latest Spotify beta the problem still exists.

Re: Galaxy S7 edge storage issues

Daniel
Community Legend
Sounds like you have the same issue as those in the below issue. Please see this for updates.

https://community.spotify.com/t5/Ongoing-Issues/Android-Storage-Area-Not-Found/idi-p/1316531

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
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