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Galaxy S8 One UI update stops music when switching apps/screen off/leaving app

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Galaxy S8 One UI update stops music when switching apps/screen off/leaving app

Newbie

Since the new update of the Galaxy S8 Pie One UI, spotify pauses music whenever I leave the app, turn off the screen, or switch apps. I have tried:

  • deleting, clearing cache and data, restarting and reinstalling
  • removing all spotify files from within android files to clear anything related to spotify, and then reinstalling
  • Changed battery optimization settings to remove Spotify from the checking list
  • Allowing background activity for the app
  • Allowing 'never put app to sleep'

All of these options have been tried atleast 3 times.

Any other fixes from anyone having similar issues?

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Re: Galaxy S8 One UI update stops music when switching apps/screen off/leaving app

Rock Star 17
Rock Star 17

Hey @luvk10! Welcome to the Spotify Community. ^^

 

Please be aware that this issue is already under investigation.

Be sure to check this ongoing issues thread out to stay updated on this. Make sure to add your +VOTE. ^^

 

Peace

NicoRock Star 17
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