Galaxy Tab Wifi 10" Shows Spotify Offine

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Re: Galaxy Tab Wifi 10" Shows Spotify Offine

Spotify
Spotify
lastminutemary - As Schnubb suggests, please give the new preview app a go. It supports Honeycomb, so it should work far more nicely: https://www.spotify.com/download/previews/
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Re: Galaxy Tab Wifi 10" Shows Spotify Offine

Somebodyelse
Newbie
Still the same problems, with the new preview. Pops in and out of offline mode. A fresh install allows sync of playlists but only the first time. After you exit the app, and start it again, its back to offline-online-offline loop. *sigh* Samsung Galaxy S2 and Tab 10.1 vs spotify = Changing to Wimp or similar soon....

Re: Galaxy Tab Wifi 10" Shows Spotify Offine

NicoXxL
Newbie

As everyone else in here, I had the connection trouble (on and off and on and... off... and... on and...) on my Galaxy Tab but my Galaxy S2 was alright. I donwloaded the beta app on my Galaxy Tab, but nothing is fixed.

 

From what I read, I get the impression that this is a random bug :

- some people are OK on their Galaxy S2, some are't.

- everybody seems in trouble with the regular app on their Galaxy Tab.

- some people get it ok with the beta app.

 

Please, give us some news, hopefully good. 

Something's wrong there.

Re: Galaxy Tab Wifi 10" Shows Spotify Offine

skinnybear71
Newbie

I am having the exact same issue with the Samsung Galaxy Tab 2 7.0.  It has been driving me nuts all day trying to find a solution.  I want Spotify on this tablet....real bad!!!

Re: Galaxy Tab Wifi 10" Shows Spotify Offine

jimbo12345
Casual Listener

I too have exactly the same problem and have just reached the point where I am going to cancel my subscription.  while reading about this on a few forums, I noticed what I think MIGHT be the problem:

 

Wifi only Android tablets (like my Samsung Galaxy Tab 10.1 Wifi only) don't have an IMEI number, and for some reason Spotify looks for an IMEI number when working out if you can be "online" or not.  This would explain A LOT as well as why some users are saying "it works fine on my Tablet" - I presume that those people have the Wifi + 3G version of the tablets in question.

 

I presume that Spotfy support know about this issue but will flag it up to them now - if there's no solution in the works or if I get told AGAIN to reset my password / try a clean install / reformat my SD card (the tab doesnt have one!) / factory reset my device then I will be cancelling my premium sub (after 2 years!)

 

BTW - I have tried each of the "usual" recommended "fixes" several times - doing a clean install and/or resetting the password seemed to give very temporary relief (first time using it after trying the solution, Spotify worked normally, then broke as soon as the app restarted).

Re: Galaxy Tab Wifi 10" Shows Spotify Offine

licenced
Community Legend

@jimbo12345 wrote:

I too have exactly the same problem and have just reached the point where I am going to cancel my subscription.  while reading about this on a few forums, I noticed what I think MIGHT be the problem:

 

Wifi only Android tablets (like my Samsung Galaxy Tab 10.1 Wifi only) don't have an IMEI number, and for some reason Spotify looks for an IMEI number when working out if you can be "online" or not. 


Hi there,

 

This issue was resolved in the patch the week before last. Make sure you have updated to the latest version from the Play store.

Other than that - I know you say you have tried all the 'usual' fixes but not which ones - have you tried following all of the steps in PerBonomi's sticky thread at the top of this forum? See here: http://community.spotify.com/t5/Mobile-Android/Trouble-with-the-latest-release-Let-us-know/td-p/8636...

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Re: Galaxy Tab Wifi 10" Shows Spotify Offine

jimbo12345
Casual Listener

Thanks licenced!  Yes in fact, last night after writing my "rant" I tried updating the app on my tablet (I had sideloaded it so didnt get notifications of updates) and it resolved everything!

 

Thanks.

 

Everything is good again!

 

Spotify rocks.

Re: Galaxy Tab Wifi 10" Shows Spotify Offine

licenced
Community Legend
Excellent!
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Listening on Windows, Android and Sonos. Tweeting it at @davelicence
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