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Samsung Galaxy Watch
My Question or Issue
When I attempt to download a playlist to my galaxy watch, it cannot download all the songs in my playlist. About half get downloaded, the other half fails with a cloud and a cross icon. Spotify informs me however that the whole playlist is downloaded. Any ideas?
I get the same thing, here's a screenshot of one of the songs.
I have exactly the same problem too. Tried deleting the local data on the watch and redownloading, tried turning it off and on again, tried reinstalling spotify on the watch, tried downloading over wifi and mobile internet.
Really annoying when I want to just take my watch out to the gym and it only has about half the songs in the playlist I've downloaded.
I am in the US and having the same issue. They download fine on my phone but not on my watch. Part of the reason I got the watch is so I don't have to carry my phone.
same problem, i just got my watch active recently and I'm a bit disappointed. almost every second or third song on a playlist is not downloaded. some have a crossed cloud icon like on yours, some have a grayed download icon. No alarms or anything. If everything was just right. hope they patch this real fast or at least give an explanation. tried deleting all downloaded songs and it didn't help. I thought maybe the storage was full but no. I have no idea ¯\_(ツ)_/¯
If you guys are still having issues, I've been trying out the Tidal app which seems to work fine as long as you have space to download songs (there's no notification if you don't).
They're also doing a three month free trial for people with Samsung wearables, so gives you plenty of time to decide whether you're wanting to leave Spotify or for them to address the issues.
I have the same problem in galaxy active 2, does anyone have any solution???
Any update on this issue Spotify? This is really annoyingly. Offline music is the reason I purchased the Galaxy Watch so I expected this basic function to work. Some feedback would be great!!
Same issue. Come on Spotify, this is basic.
I'm having this problem too (and several others) on my Galaxy Active 2. I've gone so far as to factory reset my watch a couple times and try again - and the same songs seem to fail to sync each time. I have let it try to work over bluetooth through my phone (without configuring wifi at all) as well as with bluetooth disabled and configured to use my wifi. It just doesn't work.
I bought this watch for two reasons: to track my fitness data, and to play music when I'm exercising. Between this issue and a few others, the Spotify app seems to be, well, garbage.
Same problem... Only solution (for me), delete the song from the playlist (on the phone), refresh on the watch, add the song again(phone), refresh and download on the watch again... F&*@ed up, but works...
This was happening consistently with my Discover Weekly playlist, so I just copied to a differently named playlist and it works fine. Not sure if you are trying to download algorithmically-generated playlists, but I wonder if that's the issue?
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