Galaxy Watch won't download all the songs in my playlist

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Galaxy Watch won't download all the songs in my playlist

Music Fan

Premium

Country

Singapore

Device

Samsung Galaxy Watch

 

My Question or Issue

When I attempt to download a playlist to my galaxy watch, it cannot download all the songs in my playlist. About half get downloaded, the other half fails with a cloud and a cross icon. Spotify informs me however that the whole playlist is downloaded. Any ideas?

14 Replies
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Re: Galaxy Watch won't download all the songs in my playlist

Casual Listener

I get the same thing, here's a screenshot of one of the songs.

Screen_20190723_194402.png
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Re: Galaxy Watch won't download all the songs in my playlist

Newbie

I have exactly the same problem too. Tried deleting the local data on the watch and redownloading, tried turning it off and on again,  tried reinstalling spotify on the watch, tried downloading over wifi and mobile internet.

 

Really annoying when I want to just take my watch out to the gym and it only has about half the songs in the playlist I've downloaded.

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Re: Galaxy Watch won't download all the songs in my playlist

Visitor

I am in the US and having the same issue. They download fine on my phone but not on my watch. Part of the reason I got the watch is so I don't have to carry my phone. 

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Re: Galaxy Watch won't download all the songs in my playlist

Casual Listener

same problem, i just got my watch active recently and I'm a bit disappointed. almost every second or third song on a playlist is not downloaded. some have a crossed cloud icon like on yours, some have a grayed download icon. No alarms or anything. If everything was just right. hope they patch this real fast or at least give an explanation. tried deleting all downloaded songs and it didn't help. I thought maybe the storage was full but no. I have no idea ¯\_(ツ)_/¯

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Re: Galaxy Watch won't download all the songs in my playlist

Casual Listener

If you guys are still having issues, I've been trying out the Tidal app which seems to work fine as long as you have space to download songs (there's no notification if you don't).
They're also doing a three month free trial for people with Samsung wearables, so gives you plenty of time to decide whether you're wanting to leave Spotify or for them to address the issues.

https://tidal.com/partners/samsungwearables

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Re: Galaxy Watch won't download all the songs in my playlist

Newbie

I have the same problem in galaxy active 2, does anyone have any solution???

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Re: Galaxy Watch won't download all the songs in my playlist

Newbie
I'm also having the same problem with my Galaxy active 2 - it seems that this is a long standing issue. I'm hoping someone has a solution.
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Re: Galaxy Watch won't download all the songs in my playlist

Regular

Any update on this issue Spotify? This is really annoyingly. Offline music is the reason I purchased the Galaxy Watch so I expected this basic function to work. Some feedback would be great!!

 

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Re: Galaxy Watch won't download all the songs in my playlist

Visitor

Same issue. Come on Spotify, this is basic.

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