Gear S3 remote issues

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Gear S3 remote issues

Heroxoot
Regular

I'm using a Gear S3 with my Samsung S8.  Recently (in the last month maybe?) the remote feature quit functioning on my Gear S3. It just says unable to start spotify.  Sometimes it will launch spotify on my phone and say it anyway.  I've tried launching spotify first and then doing it and still no dice.  I're rebooted both devices, reinstalled the app on both, nothing seems to work. The basic music app on the watch can easily display the current song and all, however I want to be able to switch playlists at work without taking my phone out of my pocket. I work with food so constantly going for my phone is usually a bad idea. I bought the watch with multiple reasons, but full spotify support was one of them.  What can I do? It used to work but it has not been lately. I can use it on wifi but the wifi at my store is absolutely horrible. Any ideas?

 

I also have premium, not that it matters for this.

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Re: Gear S3 remote issues

Heroxoot
Regular

Install Spotify 8.4.79.612. It's the latest Spotify that works properly with remote and also won't force an update to use the watch.

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Re: Gear S3 remote issues

noobmxer
Regular

I was using an older (lets say unofficial) version of spotify and my remote was working, i then decided to buy premium shortly after getting my gear s3 and update the phone app to the latest official version, and my remote stopped working and i was stumped for days, streaming on wifi worked but choosing remote just said BT disconected, to check my connection even though it was fine. googling people having the same problem and i was SO annoyed with none of their solutions working, then i realized that it was working before on an older version, so i went ahead and looked for an older verision of spotify online, and installed it and my remote on gear s3 worked again with spotify.

TLDR: USE AN OLDER VERSION OF SPOTIFY, I'M USING 5.5.0.653, if you want you can keep trying different versions until you find the cutoff point where it no longer works and use the newest possible version that works, but i don't even see much of a difference compared to newer versions other than the UI being rearranged. and i mean an older version of the phone app, the latest gear app is fine and isn't the problem

the solution to your problem is literally in your second sentence. "Recently (in the last month maybe?) the remote feature quit functioning on my Gear S3." if you think about it like i did, "RECENTLY", what could've changed between the time it worked and now that it doesn't? an app update!!! so downgrade the phone app to whatever version you had a month or 2 ago and it will probably be fine, (i assume you know how google, find and install apk files) i went as far as a 2016 version but it was probably unnecessary but eh, i don't see a difference from the newest one anyway.

 

Re: Gear S3 remote issues

Heroxoot
Regular

Well the watch also had a Tizen update. Was unsure if it was Spotify at fault 

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Re: Gear S3 remote issues

noobmxer
Regular

I am on latest tizen, s7 edge nougat, latest gear s3 spotify app, and 5.5.0.653 spotify phone app, and it worked for me after downgrading from the latest google play spotify app, where as before, i had the exact same problem you mentioned. like i literally found the solution to my problem 30 mins ago and wanted to help out someone with the same problem that posted recently without opening my own thread. 
idk if it'll work for you, but it's something you can try, a solution not mentioned elsewhere as far as i know, i looked everywhere in the last 4 days.

Re: Gear S3 remote issues

noobmxer
Regular

someone keeps removing my latest comment, but whatever, this comment is irrelevant now i guess anyway.

Re: Gear S3 remote issues

Heroxoot
Regular

Yea I'll give it a try. I think on the previous Spotify it would work 2/3rds the time too.

 

Re: Gear S3 remote issues

JMonte42
Newbie

Life Saver dude. It's been borked for a bit now. That version 5.5.xxxxx worked instantly gonna go up the revisions and see in what version it breaks. Hopefully I can get it slightly more updated that what it is at right now :P


Re: Gear S3 remote issues

Heroxoot
Regular

Tried it. Watch demands I update to the latest. So I guess I'm stuck for now.

 

Re: Gear S3 remote issues

noobmxer
Regular

Did you try maybe version 7.0.0? or the 5.0.xxx, cause maybe that one is too old to be compatible with your s8.

Re: Gear S3 remote issues

Heroxoot
Regular

 tried a 5.5 actually. Might give something more recent a go tomorrow.

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