Google assistant won't play songs on Spotify

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Google assistant won't play songs on Spotify

Grolf
Newbie

Google assistant won't play songs on spotify, it just says "playing on spotify", then it opens spotify and nothing happens. Telling google to play an album or artist works instantly.
Edit: Samsung galaxy A5 2017, android 7.0, Spotify 8.4.37.587 armV7

47 Replies

Re: Google assistant won't play songs on Spotify

Vintrox
Regular

I have the same problem, but it won't play anything. I'm running the following:

 

Spotify: 8.4.37.587 armV7 

OS: Android 8.1.0

Kernel: 3.18.70-g520f6eb

 

The issue started a couple of days ago after I updated Spotify.

Re: Google assistant won't play songs on Spotify

riskosd
Casual Listener

Same problem, this is related to 8.4.37.587. Confirmed using a previous version then updating to 8.4.37.587.

 

Issue: Google Assistant will open Spotify but will not control Spotify in any way.  It will work correctly if you FORCE close Spotify in App Settings but will revert to not working correctly as soon as you close the Spotify App.

 

I had a 2 hour chat via Text with a Spotify CSR and it was infuriating as I was being told things like 'it will not work unless you have Google Home device' and 'It will not work on Mobile Data (4G)', crazy.  Finally got a ticket number and that it would be escalalted but we can now be very sure this issue will be reported a lot, if we can stay on chat long enough with the rep that is.......

 

We await a fix.

Re: Google assistant won't play songs on Spotify

snguyenspotify
Newbie

Same issue. Using Pixel 2. Plays album or artist only. Looks like a wide-spread problem with Spotify. Hopefully this is resolved soon. 

Re: Google assistant won't play songs on Spotify

Sanaker
Newbie

I have the same issue with my Huawei mate 10 pro, the media keys on my Bluetooth headset does not work either

Re: Google assistant won't play songs on Spotify

riskosd
Casual Listener

Between the broken widget, broken updates, a totally inadequate support person stating silly things like you can't listen to Spotify on a data plan and you need a Google home device to use voice commands and then the last email apparently from a high level rep telling me to send all my findings to Google I've decided to move my family premium to Google Play Music.  GPM is missing the beauty of the Spotify UI but the rest is there and maybe return in the future.

Re: Google assistant won't play songs on Spotify

Vintrox
Regular

Just received an application update to Spotify. Now running version 8.4.38.621.

 

The issue is slightly better but not completely fixed. I can say "ok Google, play Ignite - Instrumental by Alan Walker", Assistant responds with "Playing Ignite - Instrumental on Spotify" and it will play the song. However, if I say "ok Google, play Enter Sandman by Metallica", it responds with "Playing Enter Sandman by Metallica on Spotify" then opens Spotify and just sits there.

 

I don't know why it works if it doesn't include the artist when sending the command to Spotify. 

Re: Google assistant won't play songs on Spotify

lavonamillion
Regular

I'm having the same problem. It was working ok a week ago or so but now I can't get it to play on my pixel 2.

Re: Google assistant won't play songs on Spotify

user-removed
Not applicable

Hey guys.

 

I solved this issue by giving phone and microphone permissions to Spotify app. Try the following:

  1. Go to Android options;
  2. Go to applications and find the Spotify app;
  3. Go to Spotify app permissions and give the desired permissions to the app;
  4. Force-close Spotify app in the screen before;
  5. Try using Google Assistant now.

I hope this works for you too.

 

Regards.

Re: Google assistant won't play songs on Spotify

lavonamillion
Regular

Thanks for the suggestion but unfortunately this didnt work for me :(

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