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Have to reinstall app every time I restart my phone

Have to reinstall app every time I restart my phone

I get logged out of my account every time that I restart my phone and I cannot get into my account when I try to. The only way I can get back in is to uninstall and then reinstall the app. The last time that I had to do that I lost 100+ songs that I had moved from a Spotify playlist to my own. Help!!!!

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1 Reply

Hey @dg982, welcome to the community!

 

Thanks for reaching out to us, we'll gladly help you out.

 

What device, OS and Spotify version are you using? Also, are you getting any error messages when this happens?

 

We'll see what we can suggest.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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