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Heart icon on lock screen not working

Heart icon on lock screen not working

 

Plan

Premium

Country

UK 

Device

Sony Xperia Z2 Compact 

Operating System

Android 9

 

My Question or Issue

The heart icon on the lock screen doesn't work or the dislike button but the play and skip ones do. Screenshot attached

 

Screenshot_20190904-073839.png
Reply
5 Replies

Hey @CatAdsett,

 

Welcome to the Community.

 

We know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

If you're still having trouble, could you let us know the exact version of Spotify?

 

Looking forward to your reply 🙂

Weirdly that did work, it's still a little slow to respond like takes a second or two to actually heart it but I can deal with that.

 

Thanks! 

Hey @CatAdsett,


Awesome! Glad it works now 🙂 

 

Let us know if you need help with anything else, we're here to help.

Thanks I already have anpther ongoing issue in the community which hopefully will be resolved to soon. 

I thought this was resolved but the heart button now doesn't work at all...

 

Is this being worked on?? 

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