Help! Spotify deleted all mu downloaded songs and albums

[Alvinmeneses]

All of my albums that was saved on my phone was removed. I have to download everything again. It's there any way of preventing this? I use Spotify for teaching drum class. It's a little annoying because Philippines is very slow in Internet speed. Thanks in advance

Using Sony Xperia z3

[Daniel]

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues

[Alvinmeneses]

Will try this! Thanks so much 😉