How Do I Switch from "Offline Mode" to "Online Mode" on my Mobile Device?

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How Do I Switch from "Offline Mode" to "Online Mode" on my Mobile Device?

codroh
Newbie

I am having a recurring issue.  Randomly my Spotify app, on my Droid X, will go into Offline Mode.  I have 3G up and running and cannot find an option to switch to "Online Mode".  Does it exist, or is Spotify failing me?

Alex
Moderator

Hi folks,

 

For anyone who is still experiencing this issue on the Windows Desktop app - have a look at this Ongoing Issue thread.

 

It contains helpful troubleshooting steps, which may resolve the issue.

 

Hope this info is helpful. Don't hesitate to reach out if you have questions.

44 Replies

user-removed
Not applicable

You get back to online mode? Everything else works apart from Spotify is there a bug or some thing - refund?

user-removed
Not applicable

You get your money refunded 

Acsia
Newbie

Simply click on your library then the settings icon appears in the top right. Click on that and you should find the toggle for online mode 🙂

 

mettingman
Regular

Hey all this was driving me nuts for a long time on my Samsung Galaxy. Finally figured out a solution that helped me. Its a real easy fix. Made a post on my blog.

https://1fixcomputermedic.com/spotify-says-its-offline-when-its-got-a-full-internet-connection/

Alex
Moderator
Moderator

Hi folks,

 

For anyone who is still experiencing this issue on the Windows Desktop app - have a look at this Ongoing Issue thread.

 

It contains helpful troubleshooting steps, which may resolve the issue.

 

Hope this info is helpful. Don't hesitate to reach out if you have questions.

AlexModerator
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