How do I change the Daily Drive playlist? The news changes, but the songs haven't changed.

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How do I change the Daily Drive playlist? The news changes, but the songs haven't changed.

stevearrants
Music Fan

Premium, USA. Pixel 3XL, Oreo, Android Auto. 

The Daily Drive news changes, but the songs don't. Day in, day out, the SAME music. I'm getting tired of it. How do I refresh or change it?

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Solution!

smlee
Casual Listener

Thanks for the solution Hjscott316! I cleared the cache on my android device and by next refresh cycle I had new songs! Just go into the gear icon, disable offline mode, and then clear the local cache, and wait for a bit. Glad I can use this feature again!

View solution in original post

Xenia
Moderator

Hey all,

 

Thanks a lot for your feedback – we appreciate it! 

 

We always aim to improve, so we’ll make sure that we cover your concerns as we speak about these changes internally.

 

Our developers are already looking into ways to mix up the music within the Daily Drive playlist so it'll update with more variety, but just as a heads up, we're not able to provide an exact timeline for this. If we have any further info, we'll let you know.

 

Going forward, we'd like to refer you to the Idea Exchange in the Community for any further feedback you might have and suggest you add your +VOTE to this idea

 

The Idea Exchange is a great way for us to see what our users are interested in and how many people like a certain idea. You can read more about it here.

 

We hope you'll find this information useful and we’ll be here for you if there's anything else you'd like to ask.

102 Replies

Tim_U
Music Fan
@Xenia -

Thank you for finally reporting this issue to the development team so that it can be addressed. It has been extremely frustrating trying to get this past the moderator gatekeepers and reported as an issue.

When the same set of songs is used day after day after day, this makes the playlist unbearable and unfit for purpose. Therefore the request to change the algorithm to insert some variety into the songs is not an enhancement request but a bug report.

The community system and Idea Exchange seem to work fine for requesting enhancements, but when a bug is encountered such as this, the community system impedes the flow of information. There really needs to be a bug reporting system whereby members of the community can report bugs to the product development teams without having to spend months convincing moderators such as yourself that there really is a problem and that their workaround suggestions are not a real solution.

The idea that you referenced above for making the playlist more customizable is related, but should not be conflated with this bug report. That is a true enhancement request which is asking for customization features that go well beyond the initial intent of the feature. This bug report is more limited in scope in that it is asking that the broken algorithm be fixed so that the feature functions as intended to meet its original purpose.

Going forward, it would help if you and other moderators would act as a communication conduit to the development team rather than acting as gatekeepers who block communications, parrot the same failed workarounds, and bury legitimate concerns under a stack of existing enhancement ideas from which they might never emerge. Give us a path to get legitimate bugs fixed.

Tim_U
Music Fan

@Mihail If we need to go out and listen to a bunch of other music sources just to make it change it’s music selection, then the playlist has clearly failed to deliver on its primary goal to be a “daily” playlist which customers can listen to each day. 

Please stop regurgitating the same failed workarounds and promote this issue as the bug that it is. 

Alex
Moderator
Moderator

Hey there folks,

 

Thanks for reaching out about this.

 

Have a look at this thread for more info on how to clear the local Cache. We also recommend performing a clean reinstall of the app, following the steps in this article.

 

Another thing which will assure your account is properly connected to our servers and up-to date is Logging out everywhere and logging back in.

 

Hope this helps. Don't hesitate to give us a shout if you have more questions.

 

 

 

 

AlexModerator
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Jacquijac
Newbie

I love this regular automated podcast playlist!! Please sort the issue to update the music along with the podcast, it’s so disappointing - I want to listen to it DAILY however the music is repeat 

RDogPinK
Casual Listener

Hi Alex, 

Thanks for the answer, but this is just a workaround. 

Since this problems seems to be as old as the Daily Drive itself, is there a roadmap existing for fixing this bug? I can´t imagine that this is working as designed. And manually deleting cache-files is not a lasting solution... 
Thanks in Advance

Martin 

JKMarks
Regular

Bless you Martin.

Alex
Moderator
Moderator

Hi again @RDogPinK,


Thanks for the reply!

 

The Daily Drive Mix should be updating automatically. Do you mind trying to un-follow the playlist, log out of the app and log back in? After that, follow the playlist again.

 

If that doesn't change anything let us know if the playlist appears the same across all devices that you use.

 

Keep us in the loop!

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“With freedom, flowers, books, and the moon, who could not be perfectly happy?” ― Oscar Wilde

darrencharles
Casual Listener

this is clearly a bug.  a minor non-urgent bug, but a bug nonetheless. asking users to do all this troubleshooting is ridiculous.  tell us that/if it’s been submitted to the product team and when they are going to prioritize it or the current eta.  

 

fxck figuring out how to clear caches, fxck logging out of everything, fxck reading old unrelated support articles from 2015.  just acknowledge it is a bug and let us know when it will be fixed. 

RDogPinK
Casual Listener

Hi Alex, 

 

Thanks again for the reply. 

Might be a stupid question, but how do I unfollow the daily drive playlist since it is no regular playlist but a generated playlist like the mixtapes? 

 

Greetings Martin

darrencharles
Casual Listener

when you click the 💚 you are following.  when you unclick it, the opposite.  i think. 

RDogPinK
Casual Listener
Thanks, but this doesn´t change anything regarding the content of the
playlist, so this seems not to be the suggested solution.

federal_employe
Casual Listener

I believe the list does change if you are actively favoriting new songs each day, however, the rate of change is real slow.

 

My suggestion to the product/dev team is this:

1.) Have the Daily Drive list change aggressively each day.

2.) Allow us to dislike songs, i.e. ban them from playing again

 

-John

rhinogulius
Visitor

If I am using Spotify on a Mac desktop, how do I clear the cache? I am having issues with the Daily Drive news podcasts even updating. Every time I launch Daily Drive, it is stuck on the last time I played it, which could be days prior. I have to keep quitting Spotify and relaunching it multiple times to get the podcasts to update. I have given up getting the music to refresh. It is always the same. I tried emailing support and the response I got was try asking the community. I want that job. That's legit customer service right there. 

tsu_tubagirl
Casual Listener

MY SONGS FINALLY SWITCHED OUT!!!!

After months of only getting 60’s music (thanks hippie coworker 🤣), my Daily Drive played Country yesterday, and has alternative slated for today!! 💃🏻 👏🏽 💃🏻 👏🏽 

 

erikajanelle
Casual Listener

I'm having the same problem.  Anything work?  I've tried clearing the cache and logging out.  

chizdippler
Gig Goer

Contacted support. Reinstalling the app didn't fix it. 


Support wasn't able to fix it either. 

Hjscott316
Casual Listener

I just had this issue solved with customer support. After a lot of them telling me to listen to more music (wrong) they finally decided the was an issue with my offline cache. They did something on the back end and within 24 hours I *finally* had new songs on my list. Good luck!

tilleo
Casual Listener
Nice Hjscott316 !
Solution!

smlee
Casual Listener

Thanks for the solution Hjscott316! I cleared the cache on my android device and by next refresh cycle I had new songs! Just go into the gear icon, disable offline mode, and then clear the local cache, and wait for a bit. Glad I can use this feature again!

View solution in original post

amb0817
Casual Listener

Thanks for this suggestion, unfortunately it's not working for either my desktop or Android app. The music that populates in my daily drive is from April of 2020 and has not updated since then regardless of the fact I've been clearing offline cache, not using Private Sessions, and uninstalling and reinstalling both the desktop and Android app. Major bummer to hear the same 28 songs on repeat every morning. I even tried listening to some random, obscure stuff for hours and hours and the playlists still don't update. Would love a fix to this issue and would particularly love for it to function properly on Desktop as I've been working from home on account of the pandi. 

MLH333
Casual Listener

This is really ridiculous. I have cleared the cache, removed the app, added the app back, unfollowed the play list, logged out and in, stopped listening to daily drive for two weeks all to no avail. Some of these songs are from an album I listened to a couple of times. Now I have had to hear the same dang songs for months. Get this fixed Spotify. It is so stupid. 

It is called daily drive.  Not everyday same stuff drive. 

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