How to Stop Controls on Lock Screen?

[EllyAllen]

Hi

I'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen.

Several times I have selected "play" when placing the phone in my bag/pocket.

How can I prevent the controls on the lock screen?

Thanks 

[jeremiahblanch]

On my Samsung S7 (similar to your Galaxy): 

Go to settings (for phone not Spotify)

Go to notifications

Go to advanced 

Find Spotify, tap into it.

Find the setting "On lock screen"

Select "Hide content"

[EllyAllen]

Hi

Thanks for the reply, but I already have all notifications blocked as you suggested.

The issue seems to be related to the Official Clear Cover because if I remove the phone from the cover and refit, the Spotify keys dissappear.

Any other suggestions?

[jeremiahblanch]

Sorry no other useful suggestions....

I had the irritating lock screen problem and eventually solved it by turning off notifications.

It would be unlikely that a piece of plastic on the back of the phone could affect the software, however, when I pull off or put on a cover it always hits buttons on the way. Perhaps your cover touches a volume button when being removed or attached and that triggers something.

That is a bit of stretch but all I could think of.

Good luck with it.

[user-removed · Accepted solution]

I'm seriously surprised no one did the research for this. 

1. Go to settings on the Note 8

2. Search for Face widgets

3. Turn off the Music Controller option.

Now you won't have Spotify on your lock screen.