How to store offline music on the external SD card

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How to store offline music on the external SD card

arvul
Casual Listener

https://www.spotify.com/se/help/faq/mobile/android-how-do-i-store-offline-music-on-the-external-sd-c...

 

The steps in this guide doesn't work on my samsung galaxy ace 2 with the latest version of spotify mobile. I cant access the setupscreen through the hardware menukey and i need help!

 

I'm using the newest version of spotify mobile 0.5.1.15.g81977995

on my mphone with gingerbread 2.3.6

 

does anyoone have a solution for my problem? 

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Solution!

tongzie
Casual Listener

Ah poo.

 

It's unfortunately the final straw for me.  I already downgraded my subscription because the 'offline' play mode is what i wanted - I'll use on the desktop for now still, but will find another solution for the mobile app.

 

I don't really understand why spotify took off what is really an essential feature.

 

also, for spotify admins, please remove the website FAQ that tells people incorrectly that they can still do this.

 

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Liam
Community Legend

@acallaghan wrote:

I am mesmerised that I cannot use my micro SD to store tracks for Offline play. I will cancel subscription if this is not fixed ASAP. It has taken me weeks of frustration to work out this is why my playlists keep dissapearing.

 

 It's just not acceptable and makes no sense. And how do I actually make a formal complaint about this to be solved anyone?


You can contact Spotify using the Support Form.

 

Be aware that this issue has been in place since the creation of the new look app.

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Solution!

Richard
Roadie

That's right, as Josef has said - version 0.5.12 will store your data in the most efficient location on your phone/device.

 

To get this to work the first time you may just have to use the new 'delete cache' option in the settings and relaunch the app.

 

We're discussing this particular release over here: http://community.spotify.com/t5/Help-Android/Release-Notes-Spotify-for-Android-0-5-12-52/td-p/353438... 

 

So please let us know how you get on with this feature.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

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