Huawei, Spotify crashes

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Huawei, Spotify crashes

Mjouha
Newbie

Plan

Premium

 

Device

Huawei p smart plus 2019

 

My Question or Issue

The app always crashes down as soon as I turn on the wifi. I have to open the app and close it again several times before I can use it and then it loads very long as if I would not have a wifi connection. Other apps work and the phone is new. 

 

 

2 Replies
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Re: Huawei, Spotify crashes

_x5p6qs6-2ae
Newbie

I've the same problem with my Mate 20 Pro

I thought it was the Bluetooth dropping out but it's not that, it's 100% the Spotify app 

Re: Huawei, Spotify crashes

Moderator
Moderator

Hey @Mjouha,

Thanks for bringing this to our attention!

Please make sure to follow the steps in this post in the exact same order as given there and let us know what happens.


We're here for you 🙂

PetyaModerator
 
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