Hulu Ad pops up every time I go to "Your Library" in Android app

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Hulu Ad pops up every time I go to "Your Library" in Android app

leavemealone_66
Newbie

Plan

Premium

Country

 U.S of A

Device

Galaxy Note 8

Operating System

Android Oreo

Spotify Version

8.4.97.807

 

My Question or Issue

When using the app and I select "Your Library", I see an ad for Hulu. I am not interested and would like for this to stop popping up everytime I go to my library. Selecting "Dismiss" only makes it go away momentarily and comes back as soon as I go to my library again.

 

Thanks

 

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2 Replies

Re: Hulu Ad pops up every time I go to "Your Library" in Android app

captsupercow
Newbie

The same issue is happening to me as well. The whole point of paying for premium is to not have ads...

Re: Hulu Ad pops up every time I go to "Your Library" in Android app

Moderator
Moderator

Hey @leavemealone_66.

 

Thanks for getting in touch!

 

As a Premium user you are not supposed to get ads indeed. This doesn't look like an ad however. Have you perhaps subscribed to the Spotify + Hulu bundle but never activated the Hulu? If this isn't the case, try reinstalling the app using these instructions.

 

Hope it will work! Let us know if you have further questions.

 

Have a nice day.

GuidoModerator
 
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