I Cant Open my Spotify App (Please Help Guys)

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I Cant Open my Spotify App (Please Help Guys)

nugie
Newbie

hey guys, i really really need ur help right here. i'm from indonesia and i have a problem with my spotify app. i will translate it to english okay picture number 1 said : "connecting" and picture number 2 said "connection fail" i dont know why its almost 2 days my spotify like that please help me to fix this problem i want listen my playlist sooo baaddd:(

Plan

Premium

Country

 Indonesia

Device

(Vivo V9+ 2018)

Operating System

i forget

My Question or Issue

how to fix it guys? really really need a help

Screenshot_20180727_235511.jpg
Screenshot_20180727_235507.jpg
1 Reply

Re: I Cant Open my Spotify App (Please Help Guys)

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

Spotify is aware of the issue and is working on a fix for it.

Just keep your self updated in this thread.

 

Hope it helps :)

LoxerRock Star 16
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