I Cant hear "TKKG" or "Die drei ???"

I Cant hear "TKKG" or "Die drei ???"

Plan

Premium 

Country

Germany 

Device

Xiaomi Mi 9 lite

Operating System

Android 10

 

My Question or Issue

I Cant hear "TKKG" or "Die drei ???". Everytime i Swatch for those Albums the Whole App cant be used anymore. I deleted the Cache and reinstalled the App. Nothing works. In my country the Albums should Work.

 

 

Screenshot_2020-12-27-09-47-35-750_com.spotify.music.jpg
Reply
1 Reply

Hey @tomina1212,

 

Thanks for reaching out to us 🙂

 

We'd suggest you give these steps a go and run a clean reinstall. This one is more thorough than the usual one.

 

If that doesn't help, you ca try with another device. That way we can check if it's a device-related issue. 

 

it's also a good idea to try with another account on the same device. Are there any changes?

 

Keep us posted! If you have questions, you know where to find us.

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