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I can't follow people I blocked before and there's no unblock option.

I can't follow people I blocked before and there's no unblock option.

Plan

Premium

Country

New Zealand

Device

Samsung A32

Operating System

Android

 

My Question or Issue

Hi there,

 

I tried to follow certain people but realised they were people I blocked in the past? But there is no block/unblock option there anymore. Can you help please?

Screenshot_20220517-175130_Spotify~3.jpg
Reply
2 Replies

Hey @user-removed,

 

Thanks for posting in the Community.

 

The option to unblock a blocked user should be available. So we'd need to do some troubleshooting. Could you start with a clean reinstall of the app as described here

 

If that doesn't work, could you send us a screenshot of how this account (the one on the former screenshot) looks like through a different account, that did not block the user?

 

How does it look if you login on another device with your original account?

 

Keep us posted,

 

Cheers!

DianModerator
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Hi Dian,

 

So sorry for the late reply, I followed your instructions and it didn't seem to work until I did the same for the laptop, on the laptop I was able to unblock. Sorry for wasting your time, literally shaking my head.

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