Announcements

Help Wizard

Step 1

NEXT STEP

I can't follow people I blocked before and there's no unblock option.

I can't follow people I blocked before and there's no unblock option.

Plan

Premium

Country

New Zealand

Device

Samsung A32

Operating System

Android

 

My Question or Issue

Hi there,

 

I tried to follow certain people but realised they were people I blocked in the past? But there is no block/unblock option there anymore. Can you help please?

Screenshot_20220517-175130_Spotify~3.jpg
Reply
2 Replies

Hey @user-removed,

 

Thanks for posting in the Community.

 

The option to unblock a blocked user should be available. So we'd need to do some troubleshooting. Could you start with a clean reinstall of the app as described here

 

If that doesn't work, could you send us a screenshot of how this account (the one on the former screenshot) looks like through a different account, that did not block the user?

 

How does it look if you login on another device with your original account?

 

Keep us posted,

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Hi Dian,

 

So sorry for the late reply, I followed your instructions and it didn't seem to work until I did the same for the laptop, on the laptop I was able to unblock. Sorry for wasting your time, literally shaking my head.

Suggested posts