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In about 7 years I haven't had any issues with the Android app, until now. I can't like nor unlike songs in Spotify, when I press the like button nothing happens, absolutely nothing.
I already rebooted my phone, cleaned the app's data and uninstalled an installed the app several times and the problem still persists. This only happens in the Android app, in the desktop app I have no problems liking new songs, yet the new songs won't appear in my liked songs playlist in the Android app.
I'm using a huawei y9 2018 with android 9,
Yes I'm a premium user and yes I'm not in offline mode.
I thank anyone in advance for their response.
Solved! Go to Solution.
Hey there @davidacastro_24,
Thanks for reaching out we'll do our best to help you sort this out.
We can start with some simples steps to make sure we've covered all bases. Can you log out > restart your phone > log back in 2 time to make sure everything is synced up?
Next we'd recommend to make sure that you have cleared your cache both from the app's settings and from your phone's settings (Settings > Apps > Find Spotify in your list of apps > Tap it and clear the storage, including the cache and data).
It's also a good idea to check that Spotify has the permissions to run in the background.
If that's not causing the issue, could you let us your Spotify version and, if possible, if you experience this on other mobile devices?
We'll be on the lookout for your answer and we'll see what we can suggest next. Let us know if there's anything else we can do for you in the meantime.