Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
ZTE Blade V8 SE
My Question or Issue
The application does not work on my cell phone; the artists and favorite songs section is not possible to see, the artist page does not load (error message appears) and I can not play the songs (only loads the cover and lyrics but does not produce any sound or advance the time bar of the music).
I have uninstalled and reinstalled the application, I have logged in and logged out several times, I do not have the offline mode activated, I am connected to the internet and I think it is a problem of the app, because it does not play the music with any account and I do not know why this happens.
I hope you can help me, thank you very much!
Solved! Go to Solution.
Thanks for this info.
In this case, we recommend that you uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > install the app.
We'd also suggest making sure that your phone has no pending system updates.
Let us know how it goes.