ZTE Blade V8 SE
My Question or Issue
The application does not work on my cell phone; the artists and favorite songs section is not possible to see, the artist page does not load (error message appears) and I can not play the songs (only loads the cover and lyrics but does not produce any sound or advance the time bar of the music).
I have uninstalled and reinstalled the application, I have logged in and logged out several times, I do not have the offline mode activated, I am connected to the internet and I think it is a problem of the app, because it does not play the music with any account and I do not know why this happens.
I hope you can help me, thank you very much!
Solved! Go to Solution.
Thanks for this info.
In this case, we recommend that you uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > install the app.
We'd also suggest making sure that your phone has no pending system updates.
Let us know how it goes.