Help Wizard
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FAQs
Please see below the most popular frequently asked questions.
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Ongoing Issues
Please see below the current ongoing issues which are under investigation.
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Help categories
Account & Payment
Using Spotify
Listen Everywhere
You may have a prepaid portion that hasn't been used. Check your account page and make sure that the payment is expired and you aren't being charged on another credit card.
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Staff / Moderator/ 3 years ago in Social & Random