Announcements
Hi folks! We're aware of reports about your Wrapped stories misbehaving and we're looking into it. We've managed to fix the issue with the Wrapped banner/stories not showing up. More info here. If the stories cause your app to stop responding, please subscribe here. Also, check out our Wrapped FAQ for answers to common questions.

I cant save on my external sd card

Solved!
Reply

I cant save on my external sd card

Casual Listener
I read all the topics here but nothing works. The instructions says i must upgrade spotify and then select settings-storage and then select sd card, but i find that theres not any "storage" option,so??😞
1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: I cant save on my external sd card

Community Legend

Hey @Radha84

Alright : ) Can you try the steps below and let me know if the issue persists? 

 

  1. If your device contains an SD card, try removing it.
  2. Follow the steps here to reinstall the Spotify app.
    (Important: Make sure you restart your device during this).
  3. Check this thread for troubleshooting connection issues.

Also, is your SD card converted to Adoptable storage?

If this solved your issue - Mark it as a solution!
Twitter | Website |
What's a Spotify Rock Star, and how do I become one?



View solution in original post

5 Replies

Re: I cant save on my external sd card

Community Legend

Hey @Radha84,

 

Welcome to Spotify Community!

Can you please let me know the following so I can help you: 

 

1. Your device.
2. Your device's operating system.

Thank you!

If this solved your issue - Mark it as a solution!
Twitter | Website |
What's a Spotify Rock Star, and how do I become one?



Re: I cant save on my external sd card

Casual Listener
Moto e lte 4g with android 6.0

Re: I cant save on my external sd card

Community Legend

Hey @Radha84,

 

Storage should be located at the bottom under "Others".

2f0d68d1-b39c-458f-ba65-8a1d3cd98ca4.png

If you still can't find it, let me know : )

 

If this solved your issue - Mark it as a solution!
Twitter | Website |
What's a Spotify Rock Star, and how do I become one?



Re: I cant save on my external sd card

Casual Listener
No,my options Have the other two but not "storage"
Solution!

Re: I cant save on my external sd card

Community Legend

Hey @Radha84

Alright : ) Can you try the steps below and let me know if the issue persists? 

 

  1. If your device contains an SD card, try removing it.
  2. Follow the steps here to reinstall the Spotify app.
    (Important: Make sure you restart your device during this).
  3. Check this thread for troubleshooting connection issues.

Also, is your SD card converted to Adoptable storage?

If this solved your issue - Mark it as a solution!
Twitter | Website |
What's a Spotify Rock Star, and how do I become one?



View solution in original post

SUGGESTED POSTS