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I do not have access to some premium features on my android.

I do not have access to some premium features on my android.

I am part of a spotify family plan, but I don't have access to some features like crossfade, quality of music playback and download or equalizer, this only happens on my android, not on my desktop app. I already reinstalled the app. I don't seem to have these problems when using spotify lite, but using the normal app I do.
1 Reply

Hey there,


This is an odd app behaviour indeed, thanks for reaching out!


Please make sure you've followed these exact steps for a clean reinstall when reinstalling the app.
If the issue persists after this, do let us know and we'll gladly have another look into it 🙂

Keep us posted!

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