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I'm trying to update my debit card info and it is say something went wrong

I'm trying to update my debit card info and it is say something went wrong

I'm got a new debit card so I'm trying to update it and it keeps telling me that there was a problem
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2 Replies

It does the same thing in address for me. its been an issue for 6 months now. literally switched to apple music because this app**bleep**.

Hey there,

 

Thanks for posting in the Community.

 

If you experience issues with updating your payment details, check out this page for troubleshooting advice. If the payment method still doesn't go through, contact your bank for further information.

 

@Catttttttttttttttttt , Could you elaborate more on the issues you're experiencing, so we can prepare a suitable solution?

 

Keep us posted,

 

Cheers!

DianModerator
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