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I paid but says the payment was not made

I paid but says the payment was not made

It has come in the making of the card that I paid this month's Spotify, but when I open Spotify says I do not efetuei payment, does anyone know the problem or something?
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Read this for troubleshooting steps and how to contact support if it doesn't help:

https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Just-subscribed-Not-getting-Premium...
MattSudaSpotify Star
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