I signed up to premium and now i can't get rid of it

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I signed up to premium and now i can't get rid of it

lolelisex
Newbie
Hi

I signed up to the 30 free day trial and now now I can't get rid of it.

At the same time as not being able to get rid of it I also can't log back in to my around and I have changed my password and it still won't let me log back in.

What shall I do about it.

Can you help me please.
1 Reply

jean3601
Community Legend

Hello @lolelisex, Welcome to the Community! 🙂

 

To unsubscribe from premium you can do this:

 

Canceling your subscription reverts your account to the Free level.
  1. Go to the subscription page. (Note: If you don't know your password, go here to reset it.)
  2. Under Subscription and payment, click cancel your subscription.
    User-added image
  3. Select a reason (select Other reasons if you're canceling for a promotion). Click CONTINUE.
  4. Click CANCEL MY SUBSCRIPTION.
  5. Enter your password in the password field. Click CANCEL SPOTIFY PREMIUM SUBSCRIPTION.

Your subscription page now shows the date you will revert to our Free ad-based service. We hope you decide to upgrade again!
 

Note: If you subscribed through any other company than Spotify, you need to contact that company to cancel. If your subscription is through iTunes, please see Apple's instructions for canceling.
 
 
To log back into your account you can do this:
 
if you are trying to log into the app on your phone or tablet make sure you are entering your username not your email 🙂
 
if that doesn't work please let me know :)\
 
 
I hope this Helped 🙂
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