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Images of album and artist are not loading

Images of album and artist are not loading

 

Plan

Premium

Device

Oneplus 5

Operating System

Android Oreo

 

My Question or Issue

 Spotify is working properly but it's not loading any album or artist cover. I already tried deleting data,cache reinstalling the app but the issue keeps returning.

 

Screenshot_20181109-081601.jpg
Reply
10 Replies

Check your permissions make sure storage is on 

I allowed the access to the archive and killed the app, now it seems to work.

Im going to test it for a little time because sometimes the app loads everything and then, after a little bit, stops loading pics.

However thanks so much in advance! ❤️

I'll keep you updated

Yea let me know have you also tried to reset the phone or device or just

Update:

It aeems the app loads pics only with 4G but not when im on Wi-Fi network....

Any suggestion?

Thanks in advance

Are you using and VPN or security software

##- Please type your reply above this line -
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Thank You For Your Valuable Time

Nope

Try uninstall reinstall, clear spotify cache etc? ##- Please type your
reply above this line -##
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Thank You For Your Valuable Time

Already tried, even though the problem now and then diseappear

Hello @Beda1!

 

There was an app update an hour or so ago. Are you running the latest version of Spotify (8.4.79.630)? If not try updating the app, clearing the cache and report back.

 

Hope this helps 🙂

Perfect thanks!

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