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Internet issue bug

Internet issue bug

I had the bug or problem with Spotify. 

My version is 8.5.82.894, on rog phone 3 with android 10. It said my Spotify has no internet connection available. However my phone work fine with the internet, it even can connect to Facebook through the app. 

Whereas my Samsung tablet is on version 8.5.81.991 had no problem with the internet connection isuue. Please fix it asap so I can listen to my song and download new playlist. 

Reply
1 Reply

Hey @Terryloklok, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version.

Let me know how this goes!

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

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