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Isn't compatible with Google Pixel 3a XL

Isn't compatible with Google Pixel 3a XL

The app isn't compatible with my phone anymore in Play Store and works only with manual installation. But Google Pixel 3a XL has Android 12.1 and was launched in 2019. What's the problem with this?
1 Reply

Hey there, 


Thank you for reaching out to the Community and welcome.


Usually, this type of issue is related to country restrictions. If your Google account was created in a territory where the app is not currently available, it will prevent the device from installing the app successfully from Google Play Store.


The issue could also be caused by VPN or private tunnel, since those re-route network traffic. We'd recommend turning off your VPN if you're using one.


If VPN is causing this, we'd recommend that you contact Google directly. We cannot speak for other services and their rules on VPN usage, you'd have to reach out to representatives from the respective service in order to get more information about that.


Hope this helps. Take care 🙂 

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